Effective Date: 01-08-2023
-
Digital Products and Services Covered: SahilTaur.com offers the following digital products and services: a) E-books and step-by-step guides for e-commerce brand owners. b) Freelancing consultation services with specialization in Brand Building, Creative Marketing, and Creative Branding.
-
Refund Timeframe: Customers may request a refund within 7 days after the completion of their order.
-
Eligibility and Conditions: To be eligible for a refund, customers must claim that the purchased product or service has not fulfilled their purpose of purchase. However, such requests will require manual intervention and evaluation by SahilTaur.com’s team.
-
Partial, None, and Full Refunds: SahilTaur.com reserves the right to provide partial, none, or full refunds depending on the specific scenario and nature of the refund request.
-
Non-Refundable Products: The following products are non-refundable: a) Products sold under offers with a minimum discount of 70% from the maximum price. b) Limited deals, as specified during the purchase, are not eligible for refunds.
-
Refund Processing: By default, refunds will be returned to the original payment method used for the purchase. However, in special cases where the original method is not feasible, SahilTaur.com may explore alternative refund options in consultation with the customer.
-
Exchange and Replacement Policy: SahilTaur.com does not offer exchange or replacement for any digital products or services. Refunds will be the sole recourse for customers seeking a resolution.
-
Refund Request Procedure: To initiate a refund request, customers must follow these steps: a) Send an email to info@sahiltaur.com, clearly stating the reason for the refund request. b) Engage in direct communication with SahilTaur.com’s team to discuss the issue and potential resolution. c) SahilTaur.com reserves the right to request supporting documents or evidence related to the refund claim, as deemed necessary.
-
Refund Processing Email: Refunds will be processed and communicated to customers via the default email address info@sahiltaur.com.
-
Technical Issues: If customers encounter technical issues with the purchased products or services, SahilTaur.com will make every effort to resolve the problem. If the issue remains unresolved within 7 days of payment, a no-questions-asked refund will be initiated.
-
Fraudulent Refund Claims: SahilTaur.com takes fraudulent refund claims seriously. Any attempts at fraudulent claims will be subject to legal intervention.
-
Regional Compliance: This refund policy complies with all relevant laws and regulations concerning refunds in the region where SahilTaur.com operates.
-
Warranty or Guarantee: If the product or service fails to serve its intended purpose of purchase, SahilTaur.com will refund the amount in accordance with this policy.
-
Multiple Refund Requests: Customers are entitled to one refund request per product or service. Multiple refund requests for the same item will not be considered.
-
Bundle or Package Deals: Refunds for products or services purchased as part of a bundle or package deal will be subject to the terms and conditions set for that specific bundle or package.
-
Special Scenarios: For scenarios not covered explicitly in this policy, customers are encouraged to engage with SahilTaur.com’s team to find a suitable resolution.
-
Policy Amendments: SahilTaur.com reserves the right to modify this refund policy at any time. Changes will be effective from the date of posting on the website.
By making a purchase on SahilTaur.com, customers acknowledge that they have read, understood, and agreed to this refund policy.
If you have any further questions or require assistance, please contact our support team at info@sahiltaur.com.